Email has become the go-to form of communication in the business world, but not following some basic email etiquette can be potentially harmful, especially for the freelancer or home-based businessperson.
Here are some tips on business email.
Take time for grammar. Misspellings, missing punctuation and abbreviations or emoticons do not have a place in business email. Exceptions could be made for close clients, but even then, erring on the side of formality is probably better than choosing to be informal.
Keep it short and to the point. No one likes to read rambling emails, which can smack of unprofessionalism. State your purpose for emailing up front.
Make questions precise to avoid emailing again for clarification. You don’t want to start a long back-and-forth exchange if a properly worded question could have resulted in one or two responses.
Read it over before hitting the send button. Make sure you have the right recipient(s) in the To line. Did you cover all the points you needed to? Did you ask for a response within a certain time frame? Taking the time to give your message the once-over can save you lots of embarrassment later on.
Until next time,
Sarah
Tuesday, 9 August 2011
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